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  • We will endeavour to provide notification of scheduled downtimes of 2 working daysat least 1 week in advance.

  • Regular maintenance will take place on Wednesday mornings between 10am and 12pm. The service should be considered at risk during this period.

  • If a security patch requires it, you will normally be given 5 working days within which to reboot VMs, after which time a reboot will be forced.

  • We reserve the right to reboot VMs without notice in order to preserve the integrity of the service.