Contact Us

Owned by John Good
Last updated: Nov 21, 2023
1 min read

Please email cloud-support@stfc.ac.uk for enquiries or to report issues and requests for support. Doing so will generate a Jira Service Management ticket with a unique identifier which will allow us to track and manage your message to ensure you receive a response from the relevant team member/s in a timely manner.

We also operate a Slack instance which provides useful information to the user community via our Notifications channel https://stfc-cloud.slack.com/archives/C9P4G86PQ

and a user chat channel https://stfc-cloud.slack.com/archives/C9GUAM0R1

You can subscribe to our mailing list here: https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=STFC-CLOUD

We do not operate a telephone support service.